Convergys provides outsourced, integrated, customer care and billing services. We were entrusted for electrical work for their call center in Mumbai As well as in Pune. Our scope of work included LT Panels, Cables, Wiring for Lighting UPS & Raw power, Raceways, earthing and light fixtures. Being a 24x7 service provider, continuity of power becomes the single most critical factor not only during design but also while execution. Complex UPS backup system with 3 tier redundancies and its cabling was a unique feature of this project. Except for maintenance shut down we have not come across any downtime in the entire electrical systems till date.