Privacy Policy – Listenlights Pvt. Ltd.

1. Introduction

Listenlights Pvt. Ltd. (“Listenlights”, “we”, “our”, or “us”) is committed to safeguarding the privacy of individuals who interact with our website, applications, and digital platforms.

This Privacy Policy explains how we collect, use, disclose, and protect personal information in the course of providing our services.

2. Information We Collect

2.1 Personal Information

• Name
• Email address
• Contact details
• Organization details (where applicable)
• Any information voluntarily provided by users

2.2 Technical and Usage Information

• IP address
• Device type and operating system
• Browser type
• Usage patterns and interaction data

2.3 System-Generated Information

• Log files
• Access timestamps
• Activity records for security and audit purposes

3. Purpose of Data Collection

• Providing, operating, and maintaining our services
• User authentication and access management
• Improving user experience and system performance
• Communication, support, and service updates
• Security monitoring and fraud prevention
• Compliance with legal and regulatory requirements

4. Data Sharing and Disclosure

Listenlights does not sell or rent personal information.

We may share information only in the following circumstances:

• With authorized service providers and partners supporting our operations (under confidentiality obligations)
• To comply with applicable laws, regulations, or legal processes
• To protect the rights, property, and safety of Listenlights, its users, or stakeholders

5. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Meet contractual, legal, and regulatory obligations

Data is securely disposed of when no longer required.

6. Data Security

We implement appropriate technical and organizational measures to protect personal data, including:

• Encryption and secure communication protocols
• Role-based access controls
• Monitoring, logging, and audit mechanisms

While we strive to protect information, absolute security cannot be guaranteed.

7. User Rights

Subject to applicable laws, users may have the right to:

• Access their personal data
• Request correction or updates
• Request deletion of their data
• Withdraw consent where applicable

Requests can be submitted to: info@listenlights.com

8. Third-Party Services

Our platforms may include integrations with third-party services. These third parties operate under their own privacy policies, and users are encouraged to review them.

9. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Enhance user experience
• Analyze website performance
• Improve service delivery

Users can manage cookie preferences through their browser settings.

10. Children’s Privacy

Our services are not intended for individuals below the age prescribed by applicable law. We do not knowingly collect personal data from such individuals.

11. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be published on this page with the revised effective date.

12. Contact Information

Listenlights Pvt. Ltd.
Website: https://www.listenlights.com
Email: info@listenlights.com
Registered Office: 1st and 2nd Floor, CTS 182/183, Prius Infinity, Subash Road, Paranjpe Scheme B, Vile Parle East, Mumbai, Maharashtra. Pincode: 400057

13. Data Protection Compliance

Listenlights processes personal data in accordance with applicable data protection laws in India, including the Digital Personal Data Protection Act, 2023. We ensure lawful processing, purpose limitation, and appropriate safeguards for personal data.